Essential Features of a Loan Management System (2023)

Providing a loan should be a simple process. One should check the client’s eligibility to get the loan and then approve or deny the loan. Once approved, the customer should receive the funds.

However, in traditional lending systems, particularly in larger organizations, this process is often chaotic–and for valid reasons. As the customer base increases, servicing loans become complex. Every customer has different terms and payment dates. It is cumbersome to keep everything in order.

That is why lenders use loan management software to streamline their process.

A loan management system helps to sort out the repayments that are coming in. But it can do more. There are modular, scalable, and customizable components that organizations can use for complete automation.

Top-of-the-line products can even use machine learning algorithms to reduce risks. Small business loans kept increasing and reached28 billion USD in 2019. So, getting a digital platform in this competitive market is crucial for survival.

What is a loan management system?

Loan management systems help automate the entire loan lifecycle. Depending on requirements, these programs can assist in part or whole. The software can help with processing customer information, create new loans, and more. They can also provide lenders with accurate statements and reports. Moreover, they can manage interest rates and provide the tools for collection automation.

Essential Features of a Loan Management System (1)

These automated loan management/lending systems outshine legacy systems in many ways. Being a digitized system, it also caters to the newer generation of customers. It also reduces manual errors and risks.

Features of a loan management system

Digital and cloud-based lending solutions are scalable. They can help you manage the loan lifecycle. Alternatively, you can also use the software for a single task such as tracking repayments. They can also be complete systems that can validate loan applications and determine eligibility. Here are some of the remarkable features of a loan management system.

Loan Origination

Loan origination is the process where a borrower applies for a loan, and the lender processes it. Lending CRM can help evaluate the risk or make a decision.

(Video) Workflow and Rules for Lending and Finance

Loan origination functionalities of a lending CRM can help lookup the credit history of an individual or an organization. They can also suggest what loans are suitable for the client. The loan origination system can analyze the application and provide insights to service the loan. A digital solution will take a few seconds to do the tasks, whereas a manual workflow may take days.

Loan Servicing

The loan servicing feature will help you manage loans. Every loan is different: they have different interest rates, payment dates, and more. You can track all these loans and ensure that you receive payments on time. It allows you to calculate interests, fees, and more. A loan management solution can also assist you in automatically collecting funds via wire transfers, credit cards, and more. (More on the types of loans that loan management software can handle in the subsequent section.)

Debt collection

Collecting back the payment is essential for lending businesses. A digital lending platform can notify you when accounts become delinquent. You can also get notified when the borrower pays back or when a repayment is due. The collection system can even calculate late fees for you.

Debt collection software keeps everyone in the team on the same page. You can track all the communication your employees are having with your clients. It becomes much easier to look up a debtor’s payment history and make modifications or arrange new terms of payment.

Essential Features of a Loan Management System (2)

Reporting and Analytics

An essential feature of loan management software is the reporting module. You can get comprehensive reports on the cash flow. You can create reports based on interactions with a single individual or business. Or you can look at how profitable offerings are for you. Reporting allows you to visualize and understand in which direction your business is moving.

Types of loans that you can easily manage through software

Automatedlending solutionscan manage a wide range of loans – from simple unsecured loans to business funding. Here are the different types of loans that you can streamline with loan management systems.

Personal Loans

These are loans that are for personal or non-commercial use. Organizations look up the credit history of the individual before giving out the loan. Loans can either be secured or unsecured. For instance, a car loan is a secured loan, whereas a student loan is an unsecured loan. Also, it is possible to co-sign such loans. In these cases, the borrower has another individual to sign the loan, who will pay the loan in case the borrower fails.

Commercial Loans

Commercial loans are for business use only.

Financial organizations provide these loans to startups and businesses. The funding is for the expenses an organization cannot afford. Usually, companies/startups will use this funding for growth or expansion. They need to provide documents beforehand, showing that they can pay back the loan. Solutions such aslending CRMcan automatically process and store the documents.

(Video) MEC Loan Management system features

Student Loans

Student loans are expenses related to attending any educational institution. The funding can be for tuition fees or accommodation. Both government and private organizations provide these loans. In the case of federal loans, the interest rate is government regulated.

Syndicated Loans

A syndicated loan is a loan where multiple lenders provide a loan to several borrowers under the same term. A group of lenders gives out this type of loan when the credit amount is too large for one lender to manage. Usually, larger organizations and banks give out such loans. These loans also have a middleman arranging the entire transaction.

Mortgage Loans

Lenders provide this type of loan to both individuals as well as businesses for purchasing real estate. These are secured loans. Moreover, these loans have longer-term. If the borrower stops paying, the lender can acquire the property.

Also read – what is mortgage software?

Payday loans

These are short-term loans with high-interest rates. Payday loans are often availed by individuals to cover for certain expenses until the upcoming payday.

Benefits of a loan management system for banking and financial services

Make lending easier

Borrowers may need to borrow money for once. It is particularly true in the case of mortgages – where you have only one chance to make a good impression. Therefore, you have to provide your customer with a good lending experience.

You can impart a good borrowing experience by making the application procedure online. On the operations front, you can automate credibility checks, automate the offer generation system, and make disbursal faster.

Customers with better experiences are more likely to recommend your business to others. Recommendations like these will create new opportunities. Digital lending platforms are customer-centric systems. Withself-serve portals, you can simplify the borrower journey and impress customers, especially the newer generation.

Essential Features of a Loan Management System (3)

Visualize your ROI

At its core, loan management software automates workflows. It streamlines your lending process from the beginning to the end. It creates this clear workflow that employees can easily follow. The analytics tools in loan management systems can help you understand how multiple revenue streams are operating. You can also figure out where you can cut costs and where to invest more.

(Video) Loan Management System

Paperless processes

As loan processing becomes more digital, document management has also become automated. Lenders no longer need to store files in large cabinets as everything is now centrally and digitally managed. You can view any file with a few clicks, and nothing ever gets lost.

Understand how to execute paperless and contactless lending through this recently concluded webinar.

What does your business need?

Small businesses and startups

For businesses that have just started giving out a small number of loans, lending CRM software can be beneficial. The software will have basic loan management functionality along with features for borrower management, interaction history, team management, and analytics. They can also manage customer information, help track payments, and more. These are similar to most accounting software. It will not only be a cost-effective solution but will help the organization in getting its feet off the ground.

Mid-sized companies

A medium and a large-scale lending company will be providing more complex loans and will have a range of offerings. They will require more sophisticated software. Moreover, organizations may want to look into software that provides a better customer experience. Some loan management platforms come with theircustomer portals. Customers can log into these portals and make repayments. They can also interact with the company, update details, and even ask for help from there. Companies can also create payment schedules to encourage customers to pay on time.

Large enterprises

Large lending institutions such as banks cater to millions of customers. The primary need for such organizations is security. Banks and other large financial services companies will want to reduce the risk to the credit of their clients. They will also want to deliver loans more efficiently. Another requirement is the streamlined workflow. Larger financial institutions will also desire better reporting to track the profitability of their operations. CRM integration with LOS (Loan Origination System), CIBIL, Experian Hunter, Perfios, NetBanking Connect, PDF Statement Analyzer, and others can provide a complete solution for end-to-end loan management.


(Video) Basic Loan Management | Folks Academy

Concluding Remarks

Online and digital lending is growing in popularity. Customer satisfaction with online lending has been increasing. Moreover, theonline lending business has seen a 4% growth.

Therefore, organizations must switch to digital. Digital platforms are customer-centric. The new generation of customers is also more accustomed to the digital interface. It allows organizations to approach the next generation of clients. Digital platforms also enable businesses to get more information on how to optimize the workflow. The loan management systems come with state-of-the-art reporting and analysis techniques. These features help lenders to understand where they should invest more.

Further reading

  • How to find creditworthy borrowers
  • How lending software can increase operational efficiency?
  • What should you expect from digital lending solutions?

Loan Management System FAQs

What is the best loan management software?

The best loan management system for you would be the one that serves your needs and blends well with your existing process. One of the best solutions is LeadSquaredLending CRM. It helps disburse loans faster, track recovery, and more. With this, you can also manage all your processes and teams – Sales, Call Center, Field Sales, Collections, and more.

How do I set up a loan management system?

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If you’re using a cloud-based or SaaS system for loan management, your vendor will guide you through setting up and integration processes. Unless you’re using an on-premise loan management system, you need not worry about installation or setting it up. SaaS Lending solutions are ready-to-use, and you can start using them within 2-3 days of buying a subscription.


What is a loan management system? ›

A Loan Management System is a cutting-edge digital tool that uses AI to automate all stages of the loan life cycle. With this Financial Technology, you can replace traditional methods which are time-consuming and often require verification of applicants' credibility and financial information.

What are the steps involved in loan management system? ›

It is a procedure that occurs when a customer obtains a mortgage loan from a lender by moving through various stages such as Pre-Qualification Process, Loan Application, Application Processing, Underwriting Process, Credit Decisioning, Quality Check, and Loan Funding.

Which feature of loan management system helps to track all the loans and ensure that all payments are received on time? ›

Automated reporting

Automated report generation is another invaluable feature offered by a digital loan servicing platform.

What are the 3 aspects of financial management? ›

What Are the Three Types of Financial Management?
  • Capital budgeting. Relates to identifying what needs to happen financially for the company to achieve its short- and long-term goals. ...
  • Capital structure. Determine how to pay for operations and/or growth. ...
  • Working capital management.
Jul 4, 2022

What is the objective of a bank management system? ›

The main objective of bank management is to build organic and optimal system of interaction between the elements of banking mechanism with a view to profit. Successful optimization of the "profitability-risk" ratio in a bank lending operations is largely determined by the use of effective methods of bank management.

What are the advantages of loan system? ›

Flexibility: A bank loan allows one to repay as per convenience as long as the instalments are regular and timely. Unlike an overdraft where all the credit is deducted in go. Or a consumer credit card where the maximum limit cannot be utilised in one go.

What is an example of a financial management system? ›

Examples of ERP software with strong financial systems include Oracle ERP, Sage Intacct, and SAP Business One. Along with ERP integration, financial management systems work best with enterprise performance management software and customer relationship management software.

What is the main goal of loan monitoring? ›

Bank monitoring consists in all supervising activities aimed at verifying and im- proving the likelihood that a borrower complies with its loan obligations.

What are the 4 A's of financial management? ›

Any good cash management plan revolves around the four A's — Accounting, Analysis, Allocation, and Adjustment.

What are the 6 steps of loan process? ›

Here are the six major milestones you'll reach during loan processing and what's happening at each stage of the process:
  • Loan is submitted to processing. ...
  • Loan is submitted to underwriting. ...
  • Loan is conditionally approved. ...
  • Loan is clear to close. ...
  • Closing. ...
  • Loan has been funded.

What are the four stages in the loan process? ›

Explained below are the stages of the Loan Origination process:
  • Step 1: Pre Qualification Process. ...
  • Stage 2: Loan Application. ...
  • Stage 3: Application Processing. ...
  • Stage 4: Underwriting Process. ...
  • Stage 5: Credit Decisioning. ...
  • Stage 6: Quality Check. ...
  • Stage 7: Loan Funding.
Dec 9, 2019

What are the three key services that financial system provides to savers and borrowers? ›

The financial system provides three key services for savers and borrowers: risk-sharing, liquidity, and information. First, since individuals prefer stable returns on the assets they hold. Investors tend to hold a collection of assets (portfolio) which overall provides a relatively stable returns (diversification).

What are the features of loan from financial institutions? ›

Loans come with different features that can change the security of the loan, the payments on the loan, and the interest rate of the loan. The main features include secured versus unsecured loans, amortizing versus non-amortizing loans, and fixed-rate versus variable-rate (floating) loans.

What is loan monitoring system? ›

The lending banks' function of loan monitoring plays an important role in sustaining quality loan portfolios and protects risk assets against deterioration thereby keeping non-performing loans (NPLs) within acceptable standards.

What are the 5 A's of financial management? ›

Scope of Financial Management– Anticipation, Acquisition, Allocation, Appropriation and Assessment of Funds.

What are the five principles of financial management? ›

There are five overall principles to managing the financial transactions of sponsored research funds. Policies and procedures within Research Accounting Services have been developed in support of these principles. The five principles are consistency, timeliness, justification, documentation, and certification.

What are the three 3 analytical pillars of financial management? ›

Three Pillars of Financial Management – what they are. Pillar #1 – Profit and Loss Statement. Pillar #2 – Balance Sheet. Pillar #3 – Cash Flow Projection.

What are 3 key functions of the banking system? ›

Issuing letters of credit, traveller's cheque, etc. Undertaking safe custody of valuables, important documents, and securities by providing safe deposit vaults or lockers. Standing guarantee on behalf of its customers, etc.

What is the importance of management control system in banks? ›

Management control system is to provide information that is useful for managerial decision-making, planning, monitoring and evaluation of organizational activities to alter employee behavior. The main purpose of the study is to show the effect of MCS on perceived performance of Nepalese commercial Banks.

What is the main objective of a quality management system in organizations? ›

Its purpose is to ensure that, every time a process is performed, the same information, methods, skills and controls are used and applied in a consistent manner. Ultimately, this helps to ensure customer satisfaction.

What are 3 advantages of a loan? ›

7 Benefits Of Obtaining A Personal Loan
  • They help you pay for emergency expenses without draining your savings. ...
  • They enable you to consolidate high-interest debt. ...
  • You can use them to finance your wedding or dream vacation. ...
  • They have predictable payment schedules. ...
  • Personal loans are flexible in their uses.
Mar 1, 2023

What are the 5 advantages of bank loan application? ›

Key summary: bank loan advantages and disadvantages
  • Could allow you to grow your business.
  • You keep full control of your company.
  • No interference from the bank (as long as you make your repayments)
  • Potentially favourable interest rates compared to credit cards.
  • Familiar name with a well-established reputation.
Aug 16, 2022

What are the three 3 benefits of financial management software? ›

3 Benefits of an Integrated Financial Management System
  • Automation for Increased Efficiency.
  • Clean Data and Visible Audit Trails.
  • Reconciliation and Data Integrity.

What is the six of financial management? ›

The six steps of financial management include: 1) develop the financial mission of the firm; 2) choose the financial goals and objectives of the firm; 3) identify and evaluate the firm's financial strengths, weaknesses, opportunities and threats; 4) develop financial strategies including evaluating and ranking ...

What are the six of the financial system? ›

It breaks down the financial system into its six elements: lenders & borrowers, financial intermediaries, financial instruments, financial markets, money creation and price discovery.

Why is it important to manage a loan? ›

Why is loan management so important? Firstly, loans are commitments and if the commitments are high cost commitments then we run a major financial risk. Secondly, some loans backed by assets do come at a lower cost but they put your assets at risk.

What are the objectives of loan portfolio management? ›

There are three main objectives of portfolio management which a wise bank follows: liquidity, safety and income. The three objectives are opposed to each other. To achieve on the bank will have to sacrifice the other objectives.

What are the 7 functions of financial management? ›

8 Functions of Financial Management
  • Financial Planning and Forecasting. ...
  • Cash Management. ...
  • Estimating Capital Expenses. ...
  • Determining Capital Structure. ...
  • Choosing Sources of Funds. ...
  • Procurement of Funds. ...
  • Investment of Funds. ...
  • Surplus Disposal.
6 days ago

What are the 4 C's of a loan? ›

Standards may differ from lender to lender, but there are four core components — the four C's — that lender will evaluate in determining whether they will make a loan: capacity, capital, collateral and credit.

What are the 6 C's of lending? ›

The 6 'C's-character, capacity, capital, collateral, conditions and credit score- are widely regarded as the most effective strategy currently available for assisting lenders in determining which financing opportunity offers the most potential benefits.

What are the 5 C's of lending explain each? ›

The criteria often fall into several categories, which are collectively referred to as the five Cs. To ensure the best credit terms, lenders must consider their credit character, capacity to make payments, collateral on hand, capital available for up-front deposits, and conditions prevalent in the market.

What are the 6 elements of a loan application? ›

Submitting these 6 pieces of information:
  • Name.
  • Income.
  • Social Security Number.
  • Property Address.
  • Estimated Value of Property.
  • Mortgage Loan Amount sought.
Mar 10, 2020

What is the lifecycle of loan? ›

The Loan Life Cycle Process and Its Stages

They include the pre-qualification stage, application submission, application processing, underwriting process, disbursement, secondary markets, and loan servicing.

What are the four factors that are used to evaluate a loan application? ›

7 Factors Lenders Look at When Considering Your Loan Application
  • Your credit. ...
  • Your income and employment history. ...
  • Your debt-to-income ratio. ...
  • Value of your collateral. ...
  • Size of down payment. ...
  • Liquid assets. ...
  • Loan term.
Jan 10, 2020

What are the key components of the financial system? ›

A country's financial system includes banks and nonbank lenders, insurers, securities markets, and investment funds. It also includes clearing counterparties, payment providers, central banks, and financial regulators and supervisors.

Which three of the following are key elements within the financial system? ›

Finance consists of three interrelated areas: (1) money and credit markets, which deals with the securities markets and financial institutions; (2) investments, which focuses on the decisions made by both individuals and institutional investors; and (3) financial management, which involves decisions made within the ...

What are the features of a loan application? ›

Basic Features in Money Lending App
  • Registration/Login with social or email id.
  • Apply for Loans.
  • Set payback period.
  • EMI, Interest calculation.
  • Payment schedule and billing.
  • View EMIs paid/unpaid.
  • Withdraw money.
  • Connect bank accounts.
Feb 28, 2023

What are common federal loan features? ›

Loan Features:
  • Interest rate: The cost of borrowing money. ...
  • Loan period: The time it takes for a loan to be paid in full.
  • Loan limits: The maximum amount of money lent to a borrower. ...
  • Grace period: Time period after disbursement which no payment on loan is required of the borrower.

What is the most essential part of loan management? ›

An essential feature of loan management software is the reporting module. You can get comprehensive reports on the cash flow. You can create reports based on interactions with a single individual or business. Or you can look at how profitable offerings are for you.

What is LMS loan management system? ›

LMS allows you to organize and keep track of your loan-related to-do list directly in the software. The module enables you to link tasks and sub-tasks to each loan, to set notifications and to manage assignees and levels of completion. – Additional fees and deals. Pool multiple loans into a single deal.

What is the difference between Los and LMS? ›

What is difference between LOS and LMS? A loan origination software is where financial institutions are able to automate and manage the loan life cycle from application to disbursement. Whereas a loan management system starts right after disbursement till the closure of the loan.

What does LMS stand for in banking? ›

Loan Management System LMS | Loan Management Software Solution | Nelito. Products. CoreTech. Core Banking ILMS for MFI ILMS for NBFC.

What is an LOS system? ›

A loan origination system (“LOS”) is technology that helps banks generate loan documentation in a way that complies with regulatory and internal requirements. Banks usually install loan origination software on their local servers or access it through a cloud-based platform.

What are the types of financial management system? ›

The three types of financial management are:
  • Capital budgeting.
  • Capital structure.
  • Working capital management.

What are the components of a loan origination system? ›

An LOS is defined as a system that automates and manages the end-to-end steps in the loan process – from the application, through underwriting, approval, documentation, pricing, funding, and administration.

What is the objective of loan origination system? ›

Defining a Loan Origination System (LOS)

A LOS is a software system designed to do the following: Manage loan origination and fulfillment processes. Manage pricing and eligibility for each loan. Manage the required documents for underwriting and closing.

What is LMS in mortgage? ›

Verifacto's loan management system (LMS) gives finance companies the ability to quickly collect loan payments on time while expertly managing each customer's loan status and insurance risks on a single interface for improved capacity and profitability.

Why is LMS important in banking industry? ›

The Learning Management System in banking helps you to categorize groups of people in different departments. It allows you to prepare different types of training materials like articles, training videos, presentations, quizzes, etc for different sets of employees according to their requirements.

What is considered an LMS? ›

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, materials or learning and development programs. The learning management system concept emerged directly from e-Learning.

What does Los mean in loans? ›

LOS stands for Loan Origination System and sometimes is referred as Loan Origination Software and in a nutshell, it is a software system that enables retail Banks, Credit Unions and Credit Vendors to simplify lending.

What are the three Cs of credit? ›

Students classify those characteristics based on the three C's of credit (capacity, character, and collateral), assess the riskiness of lending to that individual based on these characteristics, and then decide whether or not to approve or deny the loan request.

What software do loan officers use? ›

  • Mortgage Automator. Streamline your lending operations and drive growth with Mortgage Automator - a powerful loan origination and servicing software. ...
  • Turnkey Lender. ...
  • MeridianLink Consumer. ...
  • SimpleNexus. ...
  • FNI Blueprint. ...
  • defi SOLUTIONS. ...
  • HES LoanBox. ...
  • HES Lending Platform.
Jan 5, 2023

What software is used in mortgage? ›

What Is Mortgage Software? Mortgage software, also known as mortgage CRM (Customer Relationship Management) software, is designed and developed to help mortgage brokers and professionals better run their front-end operations.

What are the five elements of financial management? ›

To best understand financial statements, it's important to understand the five elements of financial statements. Which are, assets, liabilities, equity, revenues and expenses.


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